FAQs – Frequently Asked Questions


What Is Data Recovery?

Data recovery consists of a series of processes to retrieve the lost data from various storage media such as hard drives, servers, and more devices. Data Recovery CBL offers top-notch data recovery services backed by experienced data recovery specialists and quality hardware & software resources.

What are the potential reasons for data loss?

The majority of data loss cases arise due to the malfunctioning of the hardware components of the storage systems. Human errors also contribute to a considerable percentage of data loss issues. Other reasons are malware, viruses, software corruption, and water and fire damage due to natural disasters.

Is your data secure?

Regularly backing up the data and keeping it in an encrypted form provides extra security. However, your storage devices are still vulnerable to physical damage and logical data corruption. A good practice is to follow the security measures and contact a data recovery company in case of data loss.

How to prevent data loss?

Backing up your data in routine is the key to avoiding data disasters. An updated anti-virus software acts as an added protection against various data loss threats. However, if you still lose data, our experts here at Data Recovery CBL are ready to help.

How is the data recovered?

Every other data loss scenario requires a different approach as there is no universal method for data retrieval. Data Recovery CBL follows a unique process for data recovery. Unlike other data recovery companies, we replicate the original storage media before performing the data recovery. It reduces the risk of the original data getting further damaged.

How much of the data can be recovered?

In most cases, we recover complete data for our clients. Data Recovery CBL has maintained over a 90% data recovery success rate. Our data recovery experts can retrieve some part of the data even if the media is severely damaged.

How long does the data recovery take?

Data recovery CBL provides the estimated time details required to complete the respective data recovery within one business day. The turnaround time of 75% of our jobs is 2 days or less. However, the recovery may take many days or even weeks for some extreme data loss cases.

In what format is the recovered data provided back?

After recovering the data, we deliver it to you in the same format as before the data loss. We also keep all the other things intact such as the file names, identifiers, data types, structure, and file location.

How can I be assured of the confidentiality of my data?

Every employee of Data Recovery CBL works under a non-disclosure agreement. So, our client’s data is kept private. Besides, we provide a special isolation room with added security and controlled access for sensitive government data. Data Recovery CBL offers online remote recovery services as well.

What is the guarantee of successful data recovery?

Data Recovery CBL provides a “No Data, No Charge” policy to all clients. It implies that you only have to pay if you successfully get your data back. Otherwise, we don’t charge you for the data recovery process.

How much does data recovery cost?

The data recovery charges depend upon factors like the device capacity, the severity of the data loss issue, the physical condition of the device, and more. Data Recovery CBL offers you data recovery at the best market rates.

What to do in case of hard drive damage?

If you notice any hard drive issues like weird clicking sounds, slow read & write speeds, device not getting detected by the system, or more, immediately turn off the device. It will save the storage media from further damage and increase the chances of a successful recovery. Get in touch with a Data Recovery CBL representative at your earliest to retrieve your data quickly and securely.

To get in touch with one of our customer representatives for any kind of data loss problem, give us a call.